Contact us

We can provide you with information and advice on Innovate UK competitions. We also provide help and technical support on using the Innovation Funding Service.

Contact our Customer Support Service

Please respect our staff and funding service partners at all times. We will not tolerate abuse in any form, written or spoken.


We provide personalised assistance to people who have trouble using our online funding service.

Please contact us well before you need to meet any deadlines, to make sure we have enough time to tailor a solution for you.

Online form

Send your question or query via our online form (open in a new window).


Call 0300 321 4357 to speak to an adviser. Our phone lines are open from 9am to midday and 2pm to 5pm, Monday to Friday (excluding bank holidays).

Calls are free from landlines and most mobile numbers. Find out more about call charges and freephone numbers (opens in a new window).


Send your question or query to and we'll get back to you as soon as possible.

Frequently asked questions

To find answers to the most commonly asked questions about our service see frequently asked questions (opens in a new window).